Dubai SME Hub

Dubai SME Hub

Dubai SME Hub

Wireframes, User Journeys, IA Design

2024

2024

Reducing Business Failure with AI in E-Learning

Developed AI-driven e-learning platform designed to transform aspiring entrepreneurs into market-ready business leaders. By integrating personalized learning paths with engaging, edutainment-inspired experience, the platform aimed to reduce business failure rates and drive user success.

Summary

Dubai SME Hub is an e-learning platform for UAE nationals focused on business planning and innovation. This project aimed to create a more intuitive, guided learning experience for Emirati entrepreneurs. We integrated AI to provide personalized learning paths tailored to each user, ensuring transparency about how AI supports smarter course recommendations and customized support. A key focus was building trust in the AI-driven features, helping users feel confident in its benefits. Additionally, we overhauled the backend Learning Management System (LMS) to streamline course management and enable seamless scalability as the platform grows.

Through our efforts, we created a dynamic, edutainment-inspired experience designed to reduce business failure rates and transform aspiring entrepreneurs into market-ready leaders. ✨

Case Study | 5 min read

Problem

Entrepreneurship in the UAE is on the rise, yet many aspiring entrepreneurs struggle to navigate complex business processes and lack access to personalized guidance. While many seek easy business solutions with free exemptions and support, there is a critical need to shift these users into becoming market-ready entrepreneurs equipped with the skills and knowledge to succeed. Existing platforms lacked intuitive design, personalized pathways, and engagement strategies to address these gaps effectively.

Challenge

The platform needed to provide personalized learning paths at scale, engage users with an intuitive and media-rich design, build trust in AI-driven features, and support future growth, all while ensuring ease of navigation for a diverse user base.

Solution

The Dubai SME Hub was transformed into a cutting-edge, AI-driven e-learning platform designed to reduce business failure rates and equip aspiring entrepreneurs with the tools to succeed. Personalized learning paths, tailored to each user’s business stage, provided focused guidance, while the edutainment-inspired design made the platform engaging and approachable. Users could freely explore courses and enroll only when ready, offering flexibility and confidence. The integrated AI chatbot served as both an academic assistant and a navigation tool, guiding users through course content, answering questions, and helping them find resources. All courses were delivered with AI, adapting in real-time to the learner's progress and needs for a dynamic, personalized experience. The revamped Learning Management System (LMS) was designed for scalability, ensuring seamless growth without sacrificing usability. By combining intuitive design, advanced technology, and a deep understanding of user motivations, the Dubai SME Hub not only met but exceeded its goals—transforming Emirati entrepreneurs from casual learners to market-ready business leaders.

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Process Snapshot

Value Proposition: How does our product uniquely solve user needs and deliver value?
Value Proposition: How does our product uniquely solve user needs and deliver value?
Value Proposition: How does our product uniquely solve user needs and deliver value?

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Visual Design

" Design is not just what it looks like and feels like. Design is how it works "

— Steve Jobs

DESIGNWITHOLIVIA.COM

" Design is not just what it looks like and feels like. Design is how it works "

— Steve Jobs

DESIGNWITHOLIVIA.COM

" Design is not just what it looks like and feels like. Design is how it works "

— Steve Jobs

DESIGNWITHOLIVIA.COM